Rene. Great Noodles and Buns

Rene did it. Plotnik is no longer a Business Customer of AT&T but a Consumer Customer. This means he can now use the internet to...no, this means BZWZ can use the internet to find a new phone.

Customer Service is always about finding the right person. Rebecca and Gamesh and the three others were interested only in repeating AT&T's tiresome catch phrases, in Happy Voice Number One, sincere to the point of asphyxiation ("We deeply desire customers at the AT&T family to be satisfied with our problem resolution!"), while Rene, who described herself as "the new kid on the block" still thought the idea was to resolve the customer's problem. God Bless Rene and that soft Louisiana accent ("I'm real glad I could he'p you Mr. Plotnik, you been rasslin' with this foolishness for too long. Now you go out and have some fun t'night, y'hear?").

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Plotnik received the Momofuku cookbook from The Great PD for Christmas. He's never seen anything quite like it. When was the last time you saw a recipe that called for 1/2 C of sugar, 1/4 C of glucose, 1/4 C of isomalt, 2/3 C of pine nuts and 5 1/2 T of unsalted butter?

The problem is that the whole family has eaten at Momofuku several times and it's ridiculously innovative and delicious. Now Plotnik sees how much work goes into those seemingly simple dishes. He also notices with how much awe they speak of pig fat and doesn't really want to think about that.